Dhani Finance, a prominent name in India’s financial services sector, provides consumers with personal loans, health products, and a range of fintech solutions. The Dhani Finance office network spans various cities, offering seamless customer service, faster loan disbursements, and in-person support for issues that cannot be resolved online.
Why Visit a Dhani Finance Office?
A Dhani Finance office serves as more than just a brick-and-mortar location. It is a customer support center, grievance redressal point, and advisory hub rolled into one.
Key Benefits of Visiting a Physical Office
- Personalized financial consultations
- Document verification assistance
- Fast-tracked grievance resolutions
- Loan status inquiries and updates
- Disbursement and EMI clarification
- Application support for new services
Offices also handle escalations that can’t be managed via app or online support.
Main Dhani Finance Office Locations
Head Office
Address:
Dhani Services Ltd,
One International Center, Tower 1,
Lower Parel (East), Mumbai – 400013
Contact Details:
Phone: 022 6146 6100
The head office supervises regional branches and coordinates national operations.
Top Metro City Offices
Delhi Office
Located in the heart of Delhi, the office handles thousands of walk-ins monthly. It is equipped with dedicated loan consultants.
Bangalore Office
Bangalore’s office sees high traction from young professionals. Fast approvals and EMI queries are handled on priority.
Hyderabad Office
This location focuses on southern customer issues. Dedicated teams assist with both medical finance and personal loans.
Chennai Office
Chennai’s branch integrates Tamil-speaking staff to handle vernacular requests smoothly. Business and salaried loan applications are common here.
Pune Office
A key satellite branch that handles a mix of retail and digital loans. Walk-ins are welcome from 10 AM to 6 PM.
Services Available at Dhani Finance Offices
Personal Loans and Instant Credit
Customers can get instant approvals for small ticket-size loans. Offices guide on KYC requirements and repayment options.
- Loan ranges: ₹1,000 to ₹15,00,000
- Tenure: 3 to 24 months
- Interest rate: Starting from 13.99% p.a.
Loan counselors explain repayment structures in detail. Delayed EMIs or bounced cheques can also be resolved in person.
Credit Line and Dhani Card Support
Dhani offices help with activating your Dhani OneFreedom Card. You also receive offline support for card errors, payment issues, and blocked accounts.
- Interest-free credit line up to ₹5,00,000
- Monthly repayment flexibility
- Usage at offline stores and online merchants
Healthcare Services and Doctor Consultation
Offices provide information on Dhani Doctor, which offers video consultations. You can sign up for these services offline.
- Subscription-based health plans
- Free consultations
- Discounted medicine delivery
Healthcare complaints and account issues are often resolved faster when handled face-to-face.
Insurance and Investment Products
Some branches assist with the Dhani Insurance Plan. They explain claim procedures and premium payment breakdowns.
- Health and accident cover
- Low premiums starting at ₹199/month
- Claim support with instant tracking
Investment-related grievances, refunds, and account closures are best dealt with in physical offices.
How to Locate Your Nearest Dhani Finance Office
Visit the official Dhani website and click the Contact Us section. Enter your PIN or city to view nearby branches. Alternatively, use Google Maps and search “Dhani Finance Office near me.”
Tips for Visiting
- Carry Aadhar and PAN cards
- Keep your Dhani app ID handy
- Prepare specific questions in advance
- Visit during weekday mornings to avoid long waits
Dhani Finance Office Timings
- Monday to Friday: 10:00 AM to 6:00 PM
- Saturday: 10:00 AM to 2:00 PM
- Sunday: Closed
Holidays and local events may affect availability. Always call before visiting.
Customer Grievances and Escalations
Most basic complaints are handled via the app or helpline. However, for unresolved cases, you can file a written complaint at any office. Senior managers handle escalations and ensure timely redressal.
Important Tips for Filing a Complaint
- Mention your loan account number
- Include full name and registered mobile number
- Submit a copy of the previous complaint reference
- Always ask for acknowledgment of receipt
This ensures the complaint is recorded in their internal system and addressed accordingly.
Digital Support and Office Integration
Dhani encourages online resolution. Still, for cases needing human intervention, offices are integral. Regional offices work in tandem with app-based data, offering synchronized support.
Digital-to-Physical Transition
If you begin a loan online but face technical issues, you can switch to in-office support. Dhani allows this hybrid model for all customers.
Future Expansion of Dhani Offices
Dhani is aggressively expanding its physical presence. Plans for Tier-2 and Tier-3 cities are underway. Upcoming offices in cities like Indore, Lucknow, and Jaipur will make financial services more accessible.
Why Expansion Matters
- Builds trust in semi-urban markets
- Offers multilingual support
- Reduces digital divide barriers
These new locations will mirror metro city service standards.
Conclusion: Why Dhani Finance Office Access Matters
Dhani Finance offices offer crucial support across financial, healthcare, and insurance verticals. They bridge the gap between tech-based solutions and human guidance. For customers needing fast resolution, office visits prove more effective than app chats or email threads.
A physical office visit builds trust, provides clarity, and ensures issues are resolved without digital confusion. As Dhani grows, so does its focus on localized customer care through a strong office network. Whether applying for a loan or solving a dispute, Dhani offices are essential for reliable service.
