Bajaj Finance Limited, a leading non-banking financial company in India, offers a wide range of financial services. These include personal loans, home loans, business loans, and insurance products. Kolkata, a bustling metropolitan city, hosts several Bajaj Finance offices. These offices cater to diverse customer needs. This article provides comprehensive details about Bajaj Finance Kolkata office locations, contact information, services, and more. It aims to guide customers seeking financial solutions in the city.
Bajaj Finance Office Locations in Kolkata
Bajaj Finance maintains multiple offices across Kolkata to ensure accessibility. Each location serves specific areas, making it convenient for customers to visit. Below are the primary office details, including addresses and key contact points.
Salt Lake Sector V Office
The primary Bajaj Finance office in Kolkata operates from Salt Lake Sector V. This modern business hub hosts the head office. The address is:
- Address: 1201, 12th Floor, Infinity Benchmark, Plot G-1 & EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091.
This office handles a wide range of services. Customers can apply for personal loans, business loans, or home loans. The office also supports queries related to EMI cards and insurance. It operates from 9:30 AM to 8:00 PM, Monday to Saturday. The location near SDF More ensures easy access via public transport.
Rash Behari Avenue Office
Another prominent office is located at Rash Behari Avenue. This office serves southern Kolkata residents. The address is:
- Address: 112A, Narayani Complex, Rash Behari Avenue, Near Lake Mall, Above HDFC Bank, Kolkata, West Bengal 700029.
This branch focuses on retail financing, including durable and lifestyle finance. Customers can explore EMI Network Card options here. The office is open from 9:30 AM to 6:00 PM, Monday to Friday. Its proximity to Lake Mall makes it a convenient stop for shoppers.
Bangur Avenue Office
For customers in northern Kolkata, the Bangur Avenue office is ideal. The address is:
- Address: 1/3, Bangur Avenue, Block D, Block A, Bidhannagar, Kolkata, West Bengal 700055.
This office specializes in personal and business loans. It also assists with loan repayments and account management. Operating hours align with other branches, ensuring consistency.
Contact Information for Bajaj Finance Kolkata Offices
Bajaj Finance provides multiple contact channels for customer convenience. These include phone numbers, email, and WhatsApp services. Below are the key contact details for Kolkata offices.
Customer Care Numbers
Customers can reach Bajaj Finance through dedicated helplines. The primary customer care number for Kolkata is:
- Phone: +91 8698010101.
This number operates 24/7 for queries related to loans, EMI cards, and repayments. For specific products, additional numbers include:
- Personal Loan Helpline: 1800-103-3535.
- Credit Card Queries: 022-71190900.
- Grievance Redressal: 022-41803901 (9:30 AM to 5:30 PM, Monday to Friday).
Email and WhatsApp Support
For written queries, customers can use:
- Email: personalloans1@bajajfinserv.in or bhflwecare@bajajhousingfinance.in (for home loans).
- WhatsApp: 8506889977 (send ‘Hi’ to initiate chat).
These channels ensure quick responses, typically within a few working days. Customers can also send an SMS (‘PL’ to 9773633633) for personal loan inquiries.
Services Offered at Bajaj Finance Kolkata Offices
Bajaj Finance Kolkata offices provide a comprehensive suite of financial products. These cater to both individual and business needs. Below is a detailed overview of available services.
Personal Loans in Kolkata
Bajaj Finance offers personal loans up to Rs. 55 lakh. Interest rates start at 10% per annum. Customers can use these loans for:
- Medical emergencies.
- Wedding expenses.
- Higher education funding.
- Home renovations.
- Travel plans.
The application process is simple. Customers can visit any Kolkata office or apply online. Required documents include KYC (Aadhaar, passport), income proof, and a CIBIL score of 685 or higher. Loan approval often occurs within 24 hours.
Home Loans and Loan Against Property
Bajaj Finance provides home loans up to Rs. 3.5 crore. Interest rates are competitive, starting at 8.5% per annum. Features include:
- Easy balance transfer facility.
- Minimal documentation.
- Flexible tenors up to 30 years.
- PMAY assistance for eligible customers.
Loan against property options are also available. These allow customers to leverage property value for funding. Kolkata offices assist with documentation and eligibility checks.
EMI Network Card and Durable Finance
The Bajaj Finserv EMI Network Card is popular in Kolkata. It offers pre-approved loans up to Rs. 4 lakh. Customers can use it at over 80,000 partner stores. Products include:
- Smartphones and laptops.
- Home appliances like refrigerators and ACs.
- Furniture and fitness equipment.
Kolkata offices help activate EMI cards and resolve transaction issues. Customers can also explore zero down payment options for select products.
Business Loans and Insurance
Self-employed individuals and businesses can access loans up to Rs. 55 lakh. These require minimal documentation and offer flexible repayment tenors. Additionally, Bajaj Finance partners with Bajaj Allianz for insurance products. These include health and extended warranty plans.
How to Reach Bajaj Finance Kolkata Offices
Kolkata’s well-connected infrastructure makes Bajaj Finance offices easily accessible. Below are tips for reaching each location.
Salt Lake Sector V Accessibility
The Sector V office is located in Kolkata’s IT hub. Customers can use:
- Metro: The nearest station is Salt Lake Sector V on the East-West Metro line.
- Bus: Buses from Howrah and Sealdah stop at SDF More.
- Cab: App-based cabs like Ola and Uber are widely available.
Parking facilities are available at Infinity Benchmark. The office is wheelchair-accessible.
Rash Behari Avenue Directions
The Rash Behari office is near Lake Mall, a prominent landmark. Access options include:
- Metro: Kalighat or Rabindra Sarobar stations on the North-South Metro.
- Bus: Routes from Gariahat and Ballygunge stop nearby.
- Auto: Autos from Tollygunge and Gariahat are frequent.
The office is above HDFC Bank, making it easy to locate. Limited parking is available.
Bangur Avenue Connectivity
The Bangur Avenue office serves north Kolkata. Customers can reach it via:
- Metro: Dum Dum or Belgachia stations are closest.
- Train: Bidhannagar Road station is nearby.
- Bus: Routes from Shyambazar and Ultadanga connect to Bangur.
The office is in a residential-commercial area, ensuring easy navigation.
Customer Support and Grievance Redressal
Bajaj Finance prioritizes customer satisfaction. Kolkata offices offer robust support systems. Customers can raise queries through:
- My Account Portal: Manage loan accounts, check repayment schedules, and update contact details.
- In-Person Visits: Speak to representatives for immediate assistance.
- Grievance Redressal: Escalate unresolved issues to the Grievance Redressal Officer via email (grievanceredressalteam@bajajfinserv.in).
The portal allows 24/7 access to account details. Customers can also block promotional calls by contacting the helpline.
Why Choose Bajaj Finance in Kolkata
Bajaj Finance stands out in Kolkata’s financial landscape. Key advantages include:
- Diverse Portfolio: From personal loans to insurance, all needs are covered.
- Fast Processing: Loan approvals within 24 hours for eligible customers.
- Accessibility: Multiple offices and digital channels ensure convenience.
- Transparent Terms: No hidden charges, with clear repayment schedules.
Customer reviews highlight prompt service and professional staff. The Salt Lake office, in particular, has a 3.7/5 rating based on thousands of reviews.
Tips for Visiting Bajaj Finance Kolkata Offices
To ensure a smooth experience, follow these tips:
- Carry KYC Documents: Aadhaar, PAN, or passport for verification.
- Check Operating Hours: Confirm timings, especially for grievance redressal.
- Use Digital Tools: Sign into the My Account portal before visiting.
- Book Appointments: Call ahead for loan consultations to avoid waiting.
These steps streamline interactions and save time.
Conclusion
Bajaj Finance Kolkata offices provide comprehensive financial solutions. From Salt Lake to Rash Behari, each location is strategically placed. Customers benefit from accessible contact channels, diverse services, and efficient support. Whether seeking a personal loan or an EMI card, Bajaj Finance delivers. Visit the nearest office or use digital platforms for seamless financial management.
